1. SHIPPING & DELIVERY POLICY

At Top Bridesmaids Gifts, we provide FREE Standard untracked delivery to any address.

However, do note that we do not deliver to PO Boxes, military and restricted areas and all naval ports.

Please note it can take 2-4 weeks for delivery and multiple items can come in separate parcels.

We strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. You may select your item and proceed to the checkout page the charges are based on weight & volume. Upon entering your delivery details, we will automatically calculate the delivery charges based on your given address without the need for payment or registration.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 5 working days upon confirmation of payment. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

There are 2 delivery options available for customer, Standard Untracked and Tracked Delivery.

Standard Untracked– is FREE for all orders and it takes approximately 2-4 weeks to reach you from the time of order.

Tracked Delivery – is available at an additional charge of £3.00 and it takes approximately 2-4 weeks to reach you from the time of order.

Once the order has been dispatched, an email confirmation will be sent to you and if you selected the tracked order we will provide the details for that too. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

International Deliveries

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way.

3. TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

4. MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards, PayPal & Stripe. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.