SHIPPING & DELIVERY

How long will it take for me to receive my order?

We aim to verify and process your order within 5 working days and will then authorise shipping from the distribution centre from which it can take 2-4 weeks until the order reaches you.

Top Bridesmaids Gifts shipping process

How can I track my delivery?

If you have opted for tracked delivery we will send you instructions via email with your order confirmation.

Can I change my shipping address after my order has been confirmed?

Unfortunately, we are unable to redirect orders once your order is confirmed. Therefore, please ensure you provide the correct shipping address. In any case please contact us about any changes immediately.

There is a missing item in my order, what should I do?

We apologize for sending you an incomplete order. Please contact our Customer Care Team at info@topbridesmaidsgifts.com and we will get back to you as soon as we can.

I’ve received a defective item, what should I do?

We apologize if you had received a defective item from us. Please contact our Customer Care Team at info@topbridesmaidsgifts.com with a snapshot of the product and we will get back to you as soon as we can.

I’ve received an incorrect item, what should I do?

We apologize for sending you the wrong item. Please contact our Customer Care Team at info@topbridesmaidsgifts.com and we will get back to you as soon as we can.

I’ve purchased the wrong size or color

Please refer to our Returns & Exchanges policy here and its procedures.

I have not received my parcel, what should I do?

Kindly drop an email to our Customer Care Team at info@topbridesmaidsgifts.com if you have not received your parcel after 4 weeks and we will assist you accordingly